When communicating with businesses online, live chat operators are essential in ensuring that customers receive timely and effective help. The need for knowledgeable and dependable chat operators is increasing along with the demand for live chat support. A career as a live chat operator can be ideal for you if you enjoy helping others, have outstanding communication skills, and have a talent for solving problems. This post will cover the top 10 best live chat operator positions, ranging from entry-level to more senior roles with exciting potential for growth and progress.
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10 Best Live Chat Operator Jobs that Make Upto $15-$30 Per Hour
1. Taskus
TaskUs, a global provider of customer experience and business process outsourcing services, offers live chat and other customer service solutions. Thanks to the numerous job postings available, you have the option to work either onsite or from home. Glassdoor estimates their hourly salary to be $17, and the company provides a wide range of fantastic benefits like medical and life insurance, paid time off for birthdays, and food vouchers. You need to be willing to take a typing exam and have a high school diploma or GED to be eligible for a career as a customer service agent.
2. Amazon
Work from home as a virtual customer service assistant by joining the Amazon customer support team. With 130 sites throughout the world, Amazon is committed to offering top-notch customer support in 16 different languages. As a customer care assistant, your responsibilities will include responding to customer enquiries via phone, chat, and email. Although the payment amount remains undisclosed, we estimate it to be approximately $25 per hour. If there is any open employment in your area, check the Amazon website and submit your application as instructed.
3. Fiverr
Fiverr is a fantastic platform to consider if you’re a freelancer looking to offer digital skills. As a chat agent, you can create a gig to provide in-person customer service, technical help, or social media customer service. The wonderful thing about Fiverr is that you can customize your services and set your own prices. Simply sign up, fill out your profile, and wait for clients to find you and join Fiverr for free.
4. Hgs
HGS is a pioneer in streamlining business procedures and enhancing client interactions. They have opportunities for home-based chat operators and customer service representatives. As a chat operator, you can make about $10 per hour, and as a full-service customer support agent, you can make up to $16. Although HGS supplies a computer, you are responsible for your own internet costs. A phone interview and fundamental competency tests are part of the five-day employment process. Moreover, a background check and drug test will be required of you.
5. Liveworld
LiveWorld, a digital and social media management company, employs remote workers to support its social customer base. You will be in charge of replying in real time via online chat platforms to consumer questions and comments as a chat operator for this business. This is a part-time, hourly position; thus, flexibility is required to work periodically on the weekends, on holidays, and in the evenings. Visit LiveWorld’s website and fill out the employment form on the “Careers” page if you’re interested.
6. The Chat Shop
The Chat Shop employs live chat representatives to offer customer support to businesses in many industries. They’re always searching for international chat operators to join their team, and their salary is often in the range of $18 per hour. As a chat agent, your duties will include responding to questions, resolving issues or complaints, and assisting visitors on the client’s website. Talk with a professional on The Chat Shop’s website to apply.
7. Apple
Are you seeking employment in customer service? Think about being an Apple advisor who works from home. You will help clients with their enquiries as an Apple advisor by phone, email, and online chat. You must be able to troubleshoot technical issues and have strong communication abilities. The job includes a new iMac, a headset, and reimbursement for your home internet service. We will discuss payment details in detail during the interview process, but you can expect an hourly rate of $89 on average. To begin, fill out an application on Apple’s website.
8. Support.com
Support.com, a reputable homesourcing company, offers remote support services to organisations. They offer consultancy services, tech support, and customer service around the clock. They employ people with extensive training who are skilled at offering first-rate customer service. Visit their Jobs website to locate open positions and submit an application.
9. Working Solutions
Working Solutions collaborates with well-known brands in the US and Canada to supply customer support representatives. For positions like customer service representatives that provide chat, email, and phone help, the company offers short-term contracts. Salary ranges from $9 to $30 per hour. To apply, you must first register on the website, fill out your profile, pass the required assessments, and let a device scan verify that your computer satisfies the system requirements.
10. Capital Typing
Capital Typing, a remote company, offers organizations administrative services such as data entry, transcription, language translation, and online customer assistance. The business occasionally offers openings for chat support positions. To apply, you must visit their Careers page. An assessment test and a Skype interview are typically part of the application process.
11. Sykes
Sykes is a global outsourcer with more than 40 years of experience providing customer engagement services, including chat-based assistance. The business employs customer service agents from a variety of nations, including the US, Canada, the UK, India, Egypt, and Sweden. For application information, see the “Careers” page for each location.
Conclusion
In conclusion, those who are interested in working as a live chat operator have a variety of options. These jobs provide a fantastic option for anyone wishing to work remotely, from the freedom of working from home to the potential for earning respectable pay. The businesses on this list have something to offer for everyone, regardless of your level of experience.
