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Disclaimer: The information provided in this article is for educational purposes only. Job availability, requirements, and pay rates are subject to change. Please verify all details directly with the companies before applying. Some positions may require specific qualifications or geographic restrictions.
The demand for online chat support workers is growing as businesses see the value of engaging with customers in real time. Whether you want a full-time remote job or a flexible part-time role, chat support positions let you work from home while helping customers with their questions and problems. This guide lists 35 trusted companies that are hiring for online chat jobs, including details on job requirements, pay rates, and application links.
If you need an instant live chat or chat support job, you can try on the following job marketplaces:
https://www.linkedin.com/jobs/live-chat-jobs/
https://www.ziprecruiter.com/Jobs/Live-Chat
https://my.jobstreet.com/live-chat-support-jobs
https://www.upwork.com/freelance-jobs/chat-support/
https://www.flexjobs.com/remote-jobs/live-chat
If you are interested in exploring opportunities for live chat positions, please take a look at the list of some trusted companies below that often have openings in this area.
35 Companies Hiring for Online Chat Jobs
1. LiveWorld
LiveWorld specializes in social media management and digital customer care, providing moderation and engagement services for major brands worldwide.
Job Requirements:
- Excellent written communication skills
- Social media platform knowledge
- Ability to work flexible hours
- High school diploma or equivalent
Payout Rate: $15-$20 per hour
Website: https://www.liveworld.com/careers/
2. The Trevor Project
The Trevor Project is the leading suicide prevention organization for LGBTQ+ youth, offering crisis intervention and support services.
Job Requirements:
- Crisis intervention training (provided)
- Empathy and active listening skills
- 200+ hours annual commitment
- Background check required
Payout Rate: Volunteer position with extensive training provided
Website: https://www.thetrevorproject.org/careers/
3. SimplrFlex
SimplrFlex connects businesses with on-demand customer service experts who handle customer inquiries through chat and messaging platforms.
Job Requirements:
- Customer service experience preferred
- Typing speed of 40+ WPM
- Reliable internet connection
- Flexible schedule availability
Payout Rate: $15-$18 per hour plus performance bonuses
Website: https://www.simplrflex.com/become-an-expert/
4. Hopper
Hopper is a travel booking app that uses data to predict flight and hotel prices, helping millions save on travel.
Job Requirements:
- Travel industry knowledge is helpful
- Problem-solving abilities
- Multilingual skills are a plus
- Customer-first mindset
Payout Rate: $18-$25 per hour
Website: https://www.hopper.com/careers/jobs
5. ModSquad
ModSquad provides digital engagement services including customer support, moderation, social media, and community management for global brands.
Job Requirements:
- Strong communication skills
- Basic technical proficiency
- Ability to multitask
- 20+ hours weekly availability
Payout Rate: $12-$15 per hour
Website: https://modsquad.com/mods/join-the-mods
6. Concentrix
Concentrix is a global business services company specializing in customer engagement and improving business performance for clients worldwide.
Job Requirements:
- High school diploma or GED
- Previous customer service experience
- Home office setup
- Quiet work environment
Payout Rate: $14-$18 per hour
Website: https://jobs.concentrix.com/
7. Upwork
Upwork is the world’s largest freelancing platform, connecting businesses with independent professionals for various projects, including chat support.
Job Requirements:
- Create a compelling profile
- Relevant skills and experience
- Self-motivation
- Professional communication
Payout Rate: Varies by project ($10-$50+ per hour)
Website: https://www.upwork.com/freelance-jobs/chat-support/
8. Guitar Center
Guitar Center is the largest musical instrument retailer in the US, offering expert advice and support to musicians.
Job Requirements:
- Musical instrument knowledge
- Retail or sales experience
- Enthusiasm for music
- Technical product understanding
Payout Rate: $15-$20 per hour plus commission
Website: https://careers.guitarcenter.com/
9. InboxDone
InboxDone provides virtual assistant and customer support services, specializing in email and chat management for busy professionals.
Job Requirements:
- Organizational skills
- Attention to detail
- Email management experience
- Time management abilities
Payout Rate: $17-$22 per hour
Website: https://inboxdone.com/jobs-apply/
10. ACD Direct
ACD Direct offers comprehensive customer care solutions, including live chat support for various industries and business sizes.
Job Requirements:
- Call center experience preferred
- Computer proficiency
- Professional demeanor
- Flexible scheduling
Payout Rate: $13-$17 per hour
Website: https://acd-agents.com/
11. Wayfair
Wayfair is a leading e-commerce company specializing in home goods, furniture, and décor with millions of products available.
Job Requirements:
- Customer service mindset
- Product knowledge (training provided)
- Problem-solving skills
- Home office requirements
Payout Rate: $16-$21 per hour
Website: https://www.aboutwayfair.com/careers
12. Site123
Site123 is a website builder platform that enables users to create professional websites without coding knowledge or design skills.
Job Requirements:
- Basic web technology understanding
- Customer support experience
- Technical troubleshooting abilities
- English proficiency
Payout Rate: $14-$19 per hour
Website: https://www.site123.com/jobs/sales-chat-specialist
13. LiveChat
LiveChat develops live chat software and provides customer service solutions for businesses to engage with website visitors.
Job Requirements:
- SaaS product knowledge
- Technical aptitude
- Customer success focus
- Written communication excellence
Payout Rate: $18-$24 per hour
Website: https://www.livechat.com/careers/
14. Robert Half
Robert Half is a global staffing firm specializing in placing professionals in accounting, finance, technology, and administrative positions.
Job Requirements:
- Industry-specific knowledge
- Professional experience
- Strong communication
- A recruitment or HR background is helpful
Payout Rate: $20-$30 per hour
Website: https://www.roberthalf.com/us/en/jobs/all/all
15. Foundever
Foundever (formerly Sitel) is a global customer experience company providing customer care, technical support, and sales services.
Job Requirements:
- High school diploma
- Typing speed 25+ WPM
- Quiet home workspace
- Technical requirements met
Payout Rate: $13-$16 per hour
Website: https://jobs.foundever.com/
16. OutPLEX
OutPLEX provides outsourced customer support services, including live chat, email, and social media management for growing businesses.
Job Requirements:
- Multitasking abilities
- Customer service experience
- Tech-savvy
- Reliable internet connection
Payout Rate: $12-$15 per hour
Website: https://outplex.com/careers/
17. SiteStaff
SiteStaff specializes in live chat services for businesses, providing trained chat agents to engage and convert website visitors.
Job Requirements:
- Sales or customer service background
- Excellent typing skills
- Conversion-focused mindset
- Schedule flexibility
Payout Rate: $13-$18 per hour plus bonuses
Website: https://ssc.ai/services/live-chat/
18. Chatdesk
Chatdesk helps e-commerce brands scale customer service through AI and human agents across chat, email, and social channels.
Job Requirements:
- E-commerce familiarity
- Social media proficiency
- Customer-centric approach
- Part-time availability
Payout Rate: $15-$20 per hour
Website: https://www.chatdesk.com/expert-signup-form
19. ACL Digital
ACL Digital provides digital transformation services including product engineering, cloud solutions, and customer experience management.
Job Requirements:
- Technical background helpful
- IT service knowledge
- Problem-solving skills
- Professional communication
Payout Rate: $16-$22 per hour
Website: www.acldigital.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/alten_group-acl_digital
20. Aureon
Aureon provides technology and business solutions, including HR services, IT support, and customer care for various industries.
Job Requirements:
- Business services knowledge
- Multi-industry experience helpful
- Professional communication
- Technical proficiency
Payout Rate: $15-$20 per hour
Website: www.aureon.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/aureon
21. BigCommerce
BigCommerce is a leading e-commerce platform enabling businesses to build, innovate, and grow their online stores.
Job Requirements:
- E-commerce platform knowledge
- Technical support skills
- Merchant success focus
- Problem-solving abilities
Payout Rate: $19-$25 per hour
Website: www.bigcommerce.com/careers
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/bigcommerce
22. CIBC
CIBC is a leading Canadian financial institution offering banking, wealth management, and capital markets services globally.
Job Requirements:
- Financial services knowledge
- Bilingual (English/French) is an asset
- Banking experience preferred
- Professional communication skills
Payout Rate: $20-$26 per hour
Website: www.cibc.com/careers
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/cibc-canadian_imperial_bank_of_commerce
23. Clipboard Health
Clipboard Health connects healthcare facilities with qualified nurses and healthcare professionals through its innovative staffing platform.
Job Requirements:
- Healthcare industry knowledge preferred
- Empathetic communication
- Scheduling flexibility
- Customer service experience
Payout Rate: $18-$23 per hour
Website: www.clipboardhealth.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/clipboard_health
24. Entrata
Entrata provides property management software solutions for the multifamily housing industry, streamlining operations for property managers.
Job Requirements:
- Property management knowledge is helpful
- Software support experience
- Customer success focus
- Technical troubleshooting
Payout Rate: $17-$23 per hour
Website: www.entrata.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/entrata
25. Morley
Morley provides business process outsourcing services including customer care, back-office support, and workforce management solutions.
Job Requirements:
- Call center experience preferred
- Multitasking abilities
- Computer proficiency
- Schedule flexibility
Payout Rate: $13-$17 per hour
Website: www.morley.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/morley
26. Omni Interactions
Omni Interactions provides gig-economy customer support solutions, connecting brands with independent contractors for flexible work.
Job Requirements:
- Independent contractor status
- Self-motivated approach
- Own equipment
- Flexible availability
Payout Rate: $14-$18 per hour (contractor)
Website: www.omniinteractions.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/omni_interactions
27. Orion Advisor Solutions
Orion provides technology solutions for financial advisors, offering portfolio management and client relationship tools.
Job Requirements:
- Financial services background
- Technical troubleshooting skills
- Investment knowledge helpful
- Client service excellence
Payout Rate: $20-$26 per hour
Website: www.orion.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/orion_advisor_solutions
28. Patterson Companies
Patterson Companies distributes dental and animal health products, providing technology and services to healthcare professionals.
Job Requirements:
- Healthcare or veterinary knowledge is helpful
- B2B customer service experience
- Product expertise (training provided)
- Professional communication
Payout Rate: $18-$24 per hour
Website: www.pattersoncompanies.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/patterson_companies
29. Salem Five Bank
Salem Five Bank is a Massachusetts-based mutual bank providing personal and business banking services with a community focus.
Job Requirements:
- Banking experience preferred
- Financial products knowledge
- Compliance awareness
- Customer-focused approach
Payout Rate: $18-$23 per hour
Website: www.salemfive.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/salem_five_bank
30. Samsara
Samsara provides IoT solutions for fleet management, helping businesses improve operations through connected sensors and software platforms.
Job Requirements:
- Technical aptitude
- IoT or fleet industry knowledge helpful
- Problem-solving skills
- Customer success mindset
Payout Rate: $22-$28 per hour
Website: www.samsara.com/careers
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/samsara
31. UnitedHealth Group
UnitedHealth Group is a diversified healthcare company offering health benefits, care delivery, and healthcare technology services.
Job Requirements:
- Healthcare industry knowledge
- HIPAA compliance understanding
- Empathetic communication
- Technical proficiency
Payout Rate: $19-$25 per hour plus benefits
Website: www.unitedhealthgroup.com/careers
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/unitedhealth_group
32. Valsoft Corporation
Valsoft Corporation acquires and develops vertical market software companies, providing specialized solutions across industries.
Job Requirements:
- Software industry experience
- B2B customer support
- Technical aptitude
- Industry-specific knowledge helpful
Payout Rate: $18-$24 per hour
Website: www.valsoftcorp.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/valsoft_corporation
33. Veriforce
Veriforce provides supply chain risk management solutions, helping companies ensure contractor and supplier compliance across industries.
Job Requirements:
- A compliance or safety background is helpful
- Detail-oriented approach
- Database management skills
- Professional demeanor
Payout Rate: $17-$22 per hour
Website: www.veriforce.com
Find Jobs at Flexjobs: https://www.flexjobs.com/remote-jobs/company/veriforce
34. Airbnb
Airbnb is the world’s leading online marketplace for lodging and tourism experiences, connecting hosts with travelers globally.
Job Requirements:
- Hospitality mindset
- Cultural awareness
- Multiple language skills are valued
- Conflict resolution abilities
Payout Rate: $20-$27 per hour
Website: www.airbnb.com/careers
Find Jobs at Ziprecruiter: https://www.ziprecruiter.com/Jobs/Airbnb-Live-Chat-Support
35. Amazon
Amazon, the global e-commerce leader, offers various customer service positions, including chat support for its millions of customers.
Job Requirements:
- High school diploma or equivalent
- Typing speed 40+ WPM
- Quiet home workspace
- Technical requirements compliance
Payout Rate: $15-$19 per hour plus benefits
Website: www.amazon.jobs
Find Jobs at Ziprecruiter: https://www.ziprecruiter.com/Jobs/Amazon-Live-Chat-Support
36. LiveChat.com
It’s another place where you can get live chat jobs. You need to sign up for their website and follow the instructions.
Payout Rate: $10-$12 per hour, according to the project
Website: https://www.livechat.com/careers/
Frequently Asked Questions
What equipment do I need for online chat jobs?
Most online chat jobs require you to have a reliable computer (either a desktop or a laptop) and a fast internet connection, usually 10 Mbps or more. You also need a quiet place to work and sometimes a headset. Some companies might have specific technical requirements, so check those before you apply.
Can I work online chat jobs part-time?
Many companies offer flexible schedules for chat support jobs. SimplrFlex, ModSquad, and Upwork are examples of companies that focus on part-time or flexible work options.
Do I need previous experience for chat support jobs?
Many companies offer training for entry-level positions, even if they prefer candidates with customer service experience. You can find these roles with organizations like The Trevor Project (volunteer) and Concentrix.
How much can I earn from online chat jobs?
Pay rates usually range from $12 to $30 per hour. This can vary based on the company, your experience, and how complex the job is. Specialized jobs, like those at Robert Half or technical support roles, often pay more.
Are online chat jobs legitimate work-from-home opportunities?
Yes, the companies in this article are real businesses that offer remote work opportunities. Before giving any personal information, make sure to research each company. Be cautious of jobs that ask for upfront payments.
Conclusion
The online chat job market has many options for remote work. You can find jobs in customer service, technical support, crisis counseling, and sales. There are 18 reputable companies currently hiring, so you can find positions that fit your skills, schedule, and income goals. Whether you want full-time work with benefits or flexible part-time jobs, these companies offer real opportunities to build a career in customer engagement from home. Take the time to research each company, prepare your application materials, and choose positions that match your experience and career goals.